1. Introduction
Beyonds Logic ("we", "us", or "our") is a software solutions provider. We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy applies to our website and our software services.
2. Information We Collect
We may collect the following types of information:
- Contact information you provide voluntarily (name, email address, phone number, and business details) when you contact us.
- Usage data automatically collected when you visit our website (IP address, browser type, pages viewed, and visit timing).
- Customer communications data that we process on behalf of our clients when they use our messaging and booking management tools. This data is processed strictly as a service provider in accordance with our clients' instructions and the policies of Meta (Facebook & Instagram).
- Cookies and similar technologies to improve website functionality and user experience.
3. How We Use Your Information
We use the collected information to:
- Respond to your inquiries and provide support
- Deliver, maintain, and improve our software services
- Communicate important updates (when requested)
- Comply with legal obligations
4. Sharing of Information
We do not sell personal information. We may share information only in these cases:
- With trusted service providers (hosting, analytics, etc.) who are bound by confidentiality
- With Meta platforms (Facebook & Instagram) solely to provide the requested service
- When required by law or government request
- In case of a business merger or acquisition (with proper safeguards)
5. Use of Meta Platforms
Our service may interact with Meta's platforms (Facebook and Instagram) on behalf of our clients to help them manage customer messages and appointments. All data accessed via Meta APIs is used only for the purposes authorized by the client and in full compliance with Meta's Platform Terms and Developer Policies.
7. SMS Communications
Phone numbers collected for service requests and appointment communications are used solely for appointment confirmations, reminders, and other service-related notifications.
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
You may opt out of SMS messages at any time by replying STOP. Reply HELP for assistance. Message and data rates may apply. Message frequency varies.
8. Data Retention
We keep personal information only as long as necessary to provide our services, comply with legal obligations, or resolve disputes.
9. Security
We implement reasonable security measures to protect your information. However, no system can guarantee 100% security.
10. Your Rights
You may have the right to access, correct, or request deletion of your personal data. To request deletion of your data, email us at abdul@beyondslogic.com with the subject line "Data Deletion Request." We will verify your identity and process your request within 30 days. This applies to all users regardless of location, and there is no fee to request deletion.
11. Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect data from children.
12. Changes to this Policy
We may update this policy occasionally. We will notify you by updating the "Last updated" date.
13. Contact Us
If you have any questions, please contact us:
- Email: abdul@beyondslogic.com